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Robotic Process Automation provides with an unlimited resource pool that mimics human behavior and automates routine, repetitive tasks that hamper employees’ productivity. This resource pool is not made up of humanoid robots, but software code that is delivered from the cloud to any location.
Advancements in machine learning have led to technology leaders pushing for democratization of artificial intelligence, where high-level technologies are available to everyone at an affordable price. Robotics process automation technology goes a long way towards realizing that reality.
Irrespective of the industry or domain, the back office employees are often the glue that holds together the enterprise. These workers must have the ability to multitask feverishly, be good with numbers, be a people person, be a spreadsheet expert, have a keen sense of business processes and have business intelligence, amongst many desired skills. Robotics process automation technology can be deployed right across most service departments that allow back office leaders streamline their operations so maximum efficiency can be reached through a positive synergy.
Robotic Process Automation is a technology enabler for automating business processes. It can replace interaction of people with applications with software robots that drive application user interfaces in the same way. Robotic Process Automation tools can be designed for various scenarios where repetitive tasks are involved so that the tools can interpret the tasks and decide on the optimal responses based on predefined rules.